Strong’s Auto Care, LLC

Strong's picked up my car at my house, changed the oil, and cleaned it liked it's never been cleaned before, and delivered back to my house. My 13 year old car looks and is running perfectly. Highly recommend!


— Facebook User Review

I had to have my bumper replaced and dropped my car off early this week. Rich, Tommy and the crew took amazing care of my car and when I picked it up today, they had fully detailed it! My car has never looked better!!! Way to go, Strong's!!!!


— Facebook User Review

They take great care of my car. It runs like a top! I have bought several used cars from Strongs and they've taken care of them like their own.If you like good service with a personal touch, Strongs is for you!


— Facebook User Review

I have been going to Strong Autocare for over 12 years now. Rick Strong and his staff deserve a five star rating. They do dependable work at reasonable pricing. They are trust worthy and value each customer. Although I moved to Enfield, Conn., I still go back to Strong Autocare because they are number one in my book. Roger C-F.


— Facebook User Review

Always get personalized attention, and reliable service that I can trust. Leave feeling informed and taken care of.


— Facebook User Review

Fast, friendly, efficient service at a reasonable price.


— Facebook User Review

Strong’s is always reliable and fair. I feel very confident taking my car here, knowing they will do the job well. It is a well run family business that does great work for the community. I strongly recommend!


— Facebook User Review

Thanks for the great service!


— Facebook User Review

Very friendly employees, I have been coming here for just about 2 years now for my car’s maintenance and the experience every time is great. I’m in and out within an hour or two with top quality results. 10/10 recommended


— Facebook User Review

Been going for years - friendly, reliable and great all around place!


— Facebook User Review

Another job well done at Strong's! We've brought various cars in for various services over the years and we've been very satisfied!


— Facebook User Review

I ran into some issues with my car on my way home to CT. My car went into limp mode, and I was barely able to drive. I called around and Strong’s was able to take my car right away.

They found issues with my throttle body, and got to work. However, they were able to diagnose many more issues I wasn’t even aware of along the way, which will save me time and hassle in the future.

They kept in contact with me throughout the entire process, and were transparent about how long it would take and all the costs associated. Definitely check out Strong’s next time you’re looking for a repair or just general maintenance.


— Facebook User Review

We've had ours cars serviced at Strong for the last two plus years. They have always been professional and very accommodating. Kellie is the best. She has a lot of patience to answer all out questions and also provide us guidance. Would strongly recommend Strong' Autocare


— Facebook User Review

We are new to south windsor and preparing for a road trip. We checked the spare tire on our car and found it had no air. We tried adding air and it wouldn’t hold. We panicked and then ran the car over to Strong Automotive. We arrived after 5:00 pm and even though we weren’t existing customers, they helped us out and we were on our way. GREAT customer service from a local business.


— Facebook User Review

I've had my car serviced at Strong for the last two years. They have always been professional and quite competent to repair or service my vehichle. their pricing is also quite competitive.


— Facebook User Review

great work! thanks for everything!


— Facebook User Review

I was in desperate need for a safe car. Rich came through for me within a week. I love my little blue buggy. Thank you.


— Facebook User Review

Had my car towed to Strong’s thinking the alternator needed to be replaced. They diagnosed the issue, called me back and told me it was just the battery. Thankful to find a reasonably priced and most important HONEST car repair shop! Highly recommend this shop!!!


— Facebook User Review

Here's a big shout-out to Strong's Autocare for doing an outstanding job on fixing the exterior of my car, after banging it up the day before my Mom died. It looks better than it's looked in years! Thank you!


— Facebook User Review

Thank you so much for finding the perfect fit for our newly licensed driver! It is obvious to us that you truly cared about making this a great experience for all of us!


— Facebook User Review

A really professional shot, I almost wish my car would break down so I could bring it there for repairs


— Facebook User Review

A big thanks to Rich Strong of Strong's AutoCare for helping Kacey Rolfe jump into the whip of her dreams!

15 Years ago I had a vehicle's engine blow up and explode 3000 miles out of warranty, the Dealer just laughed at me regarding any assistance. At the suggestion of relative I contacted Strong's Autocare. Rich came to the rescue, rebuilt the engine and saved the day. Fast forward 15 years and Kacey shows me an a Jeep ad for sale and it's at Strong's, a total no brainer, we grabbed it and can't be more pleased. The Jeep is cleaner than Kacey's bedroom, detailed immaculately, a full tank of gas along with a full safety inspection and ready for Kacey to figure out how to drive stick! A huge shout out to Rich and his Crew of pros!


— Facebook User Review

Strong's is a long time family business, which in the 1950's and 60's was in East Hartford next to my elementary school. Who knew that many years later, we would be reunited and become BFF.

These days, Strong's is computerized and high tech, but it still maintains the friendly, comfortable feeling of an old time neighborhood mechanic whom you know, like and trust.

Strong's could not have stayed in business and thrived for 60+ years without a reputation for integrity, honesty, repair work done correctly (and on time) and very reasonable prices.

When I moved to South Windsor 6 years ago, I found Strong's, and I trust them to maintain and repair my geriatric 2002 Lexus sports utility. It probably will need a lot of service to keep it going, and fortunately Strong's prices are very reasonable, so I can afford it.

Being a woman, it's not easy to find a mechanic who I can trust to not take advantage of my lack of knowledge about cars. I totally trust Strong's as they're honest, ethical, reliable, always available, and do great work that's guaranteed.

In fact, I trust Strong's so much that last Friday, when they delivered my car to my home, as a huge favor for me, I didn't know what the total invoice was, so I gave them a blank check to take back to Strong's to fill in the $.

When I used to take my car to the dealer for service, I felt like a lamb going to the slaughter (financially) but at Strong's I feel like I'm going to trusted friends who are there to help me with my car.

I appreciate the many times I've called Strong's for an "emergency" and they always tell me to come right in. They usually spend 10-20 minutes fixing the issue or reassuring me that it's not dangerous, and we can repair it later. And then, unbelievably, they won't let me pay for it, no matter how much I insist.

I enjoy seeing Strong's cheerful employees who seem to like their jobs, as well as happy, chatty customers in the waiting room who have been Strong's customers forever!


— Facebook User Review

Shout out to Rich for going the Extra mile last night.


— Facebook User Review

had the misfortune of not being able to drive my car a few days ago. I called AAA (need to give them 5 stars too!), they arrived within 15 minutes and recommended Strong's. Well, that was a no brainer, as I know the family, but I was very happy for the recommendation. Rich had the car ready a day later and it was a very reasonable price. I had apparently run over a big hunk of metal, unbeknownst to me...so new tire and such. Thank you, Sheila and Rich! Kelly was very prompt calling me to tell me about the car's arrival. There was a mix-up later with my phone number being a digit off and therefore not finding out the car was ready when it was, but that's not a big deal. I was very happy!


— Yelp User Review

From first contact to picking up my car after service, Strongs is very professional.


— Yelp User Review

I have been taking my autos to Rich and his team for several years. I always get great service and honest advice. I can't recommend them enough!!


— Yelp User Review

My daughter came home for the holidays and stated that she was leaking coolant. She had gotten an estimate for "repairs" from a auto shop up in MA for $380, but they couldn't take the car until after Thanksgiving. Called Strong's first thing Friday morning and they said to bring it right down. They had the car for the day and did a complete check on the vehicle. They couldn't find a leak. We picked up the car late in the afternoon and to our pleasant surprise they didn't charge us!

The car is running fine. Wonder what the MA shop was going to repair?? I've told family and friends, there isn't anyplace else I would ever take my cars!! Thank you


— Yelp User Review

I have been going to Strong Auto Care, for the past 5 years and they have treated me and my car with nothing but class and respect. Whenever I call them or stop by, they always greet me with a smile. They have a great team of employees there, led by their service manager, Dan Caless. Dan has always bent over backwards to make sure I completely understand what needs to be done to my car and why. He will give me a list of what needs to be done now and what needs to be done in 3 months, 6 months, etc. He has actually taught me how different parts of the engine work and why something is not working properly and how they are going to fix it.

I have a high mileage car--18 years old, 318,000 miles and they have always treated it with care and gotten me back on the road in no time at all. When you bring your car to Strong Auto Care, you will not be disappointed and if anything ever is not quite right--they will definitely fix it quickly. Their goal is simple, to "make the customer happy." Thank you Dan and your great team!


— Yelp User Review

New to the area and very appreciative of this company's honesty. Firstly, I checked BBB record, Google and Yelp reviews. I liked the record I found for Strong's. I had a laundry list of possible car repairs based on a consultation from a dealership in my home state. Strong's was very honest and concluded I didn't need all the stuff the dealership said! So stoked to not fork over tons of money!! Love the eye contact, hand-shakes, and re-assurances offered by this business. We feel very very comfortable trusting this business with OUR business (and vehicles carting around our precious children).


— Yelp User Review

I have been bringing my car to Rich for many years. He and his team do an excellent job with diagnostics and servicing. I highly recommend them.


— Yelp User Review

I already have a review on Google from 2 years ago, but I had to come and chime in again. 2 Years later I had to visit the good guys at Strong's to get my car re-aligned. I had just installed new suspension components on my car, and after the incredible experience I had 2 years ago, they were my first call. Reaching these guys by phone is easy, there is usually someone always reachable by phone which is a great sense of comfort. I spoke with them on the phone, and they had my information from my last visit. I told them that I would require basically the same service, and was hoping that although this is 2 years later, that I could get a similar (amazing) price. Of course, with time and the economy one would assume that prices would raise up, so I was prepared. The gentleman on the phone said he would do his best to get me a similar price but it would all come down to the car. No problem! Their work is worth it.

I scheduled the appointment for Thursday morning. I was ok with dropping off my car and letting them take their time. Trust me, I dont do that just anywhere, and am usually that guy that stands outside by the bay door watching the tech work on the car. Given my past experience, I dropped off my keys and told them to take their time. I gave them the specs that I wanted, and they gladly accepted

A few hours later I got the callback. The car was ready. They couldn't get one of the numbers exactly to where I needed it, but what they did was get it as close as they could, and match the rest of the car tthat adjustment based on my specs.

When I went to pick it up I couldn't be happier. My car was safely tucked away in a corner, and visually the alignment looked fantastic. After speaking with the guys, they told me that their owner does the alignments (great guy, met him a few years ago, VERY knowledgable) and he had made adjustments to compensate for driver weight (VERY RARE that people do this).

It goes without saying that once I drove the car I had a big ear to ear grin. I autocross with my car, so an accurate alignment is VERY important to me. They have my business for years to come. Oh and one last thing, the price for my alignment, they not only matched it, but somehow managed to knock a few bucks off of what i payed a few years ago

Thanks a ton guys.


— Yelp User Review

This place is amazing! The service was faster than any repair shop I have been to. The service manager was honest with me and super helpful with answering questions instead of rushing me through things. He even brought me out to the car while it was in the shop to show me the issues. The price was reasonable, although I have a European car so it's always a little expensive. Lastly, I needed a ride home that evening. The service manager brought me to my house and picked me up the following morning to bring me to work! Unbelievable! Hard to find shops like these nowadays. Best to go with a shop like this that hasn't gone corporate!


— Yelp User Review

I have taken my care to Strong's many times and am always satisfied. I spent years going with the least expensive option and it has landed me in some hot messes that could have resulted in my untimely death. Yes, I pay a little more to go to Strong's but the work always gets done correctly and with top notch professionalism. The customer service is wonderful. My fiancé now takes her car to Strong's and she feels the same way about Rich and his crew. We are huge fans of Strong's AutoCare and will always come here for all our automotive needs!


— Google User Review

This is a great local business that is community oriented and has been an asset to South Windsor for many years. I have had my vehicles serviced at Strong Auto on and off for the past 26 years. I even bought a used car from Strong Auto and I would use them again, as they stand behind the cars they sell as well as the repairs they perform. I recently brought one of our "older" cars in to get advise on wether to continue to make repairs to keep the car on the road or move on. I chose to make the repairs and was very impressed with the repair. Thank you Rich and your staff.


— Google User Review

Excellent garage/shop. Tried this place on a recommendation. Not totally disappointed. They took the time to hear all our concerns regarding our Jeep and actually entered it into the system. Being a woman, I greatly appreciate them being able to talk with me about my SUV and not bypass me to talk only to my husband. I have read other reviews and would have felt the same way they did if our experience was different. Hopefully Strong's is also reading their reviews and making corrections to their business. Their work was thorough and returned my Jeep back to me as clean as I dropped it off. Will definitely give this place another try... Just hope not too soon. 😉


— Google User Review

Just used Strong's AutoCare for the first and it was a great experience. My wife's Explorer needed some minor body work and I shopped around the area visiting several auto repair businesses. Strong's was the most professional and courteous to deal with during the quote process and pricing was very competitive. They completed the repair unless than the quoted time and return and washed and detailed car back. Fantastic!


— Google User Review

Always so helpful! Good prices!😃


— Google User Review

Always an attention to detail with the customer's needs. They not only repair vehicles well, but make customer's feel safe and valued.


— Google User Review

When I found myself on the side of the road in Enfield, CT with an over heated vehicle (leaking coolant) I knew I had some problems.

I call AAA and they recommend Strong's Autocare and I go with that. Mind you I am three hours from my home and three hours from my destination. Basically--dead in the water.

I explained my predicament to Rick and he assured me they would do all they could to get me back on the road, even though they had a backlog of clients. Needless to say Rick was true to his word and less than 48 hours later I was back on the road.

I cannot express enough praise for Strong's automotive. They caught a safety issue and thorough explained what the issue was, then fixed it. Pricing was a pleasant surprise as well. Even if you are "just passing through" Enfield, CT if you need auto work, schedule with Strong's Autocare--You will not regret it!


— Google User Review

I strongly recommend Rich Strong and his staff. I have had several vehicles get body work done there and the vehicles have always come out pristine.


— Google User Review

I absolutely LOVE bringing my car to Strongs Auto! I love the family run business and they treat you like part of their family. Unlike some other places they are welcoming and they never try and rip you off or scam you. I always feel like I can trust the technicians and everyone that works there. I do wish they were open on Saturdays though! Other than that, no complaints! I am a very happy customer who will trust no one else with my car!


— Google User Review

We have been going to Strong's Auto for a few years now and the most important thing for me is that I know I can trust them. In fact, just the other day I got some work done on our old minivan and I was surprised when a day later Kellie called to tell me she had accidentally overbilled us by $80 and she wanted to credit it back to our card. I was shocked! Most companies would have just kept the difference for themselves, but Strong's was honest enough to reimburse me even when I didn't notice the error! Thanks Strong's!


— Google User Review

Excellent service as always provided a ride to and from the auto place. Very very reasonable prices and they are very friendly. I would recommend them to anyone .


— Google User Review

My car sputtered into Strong Auto with no appointment. The Staff was very friendly in listening to my concerns. They took my car for a test drive right away, and then put it on the lift . My car was fixed by the end of the day. I was provided a ride to work and back with great customer service.

I would recommend Strong's Auto Care to anyone.


— Google User Review

Owner from South Windsor. Technicians have the knowledge needed to take care of your car. Courteous employees. Tom and Morgan great you and assist u with all of your questions. Timely repairs will keep u coming back


— Google User Review

Asked for some help to remove my wheel that i was Changing. All the guys kindly let me use their machinery free of charge. I tried to pay , but they refused and simply said a good handshake was enough payment. Good people that work here , would recommend for all types of work.


— Google User Review

I had my car repaired a few days ago. What a impeccable craftsmanship! My car got a new lease of life. Thanks, Tom!


— Google User Review

Love them! Great honest service and prices! Highly recommend to everyone!


— Google User Review

Great service, repare was done quickly. I recommend it to anyone. And Kellie is amazing :)


— Google User Review

Great customer service and expedient vehicular service as well. Will definitely come back!


— Google User Review

My car was giving me a lot of problems. The engine wouldn't accelerate and multiple lights on the dash came on. I didn't even know what was wrong with it. I brought it in to Strong's and they knew exactly how to fix it. The service was great and the people were all very nice.


— Google User Review

The service here is phenomenal 😁! Rich (owner) goes over step by step with you about your vehicle, and he gives nice complimentary products for free, clean shop, and very committed to each person needs. Prices are fare. You owe this to yourself, and car well being. Thanks Strings auto care.💪👋


— Google User Review

Fast service at reasonable cost. Friendly staff.


— Google User Review

Good place.nice people reasonable prices and most of all good service


— Google User Review

New to the area and very appreciative of this company's honesty. Firstly, I checked BBB record, Google and Yelp reviews. I liked the record I found for Strong's. I had a laundry list of possible car repairs based on a consultation from a dealership in my home state. Strong's was very honest and concluded I didn't need all the stuff the dealership said! So stoked to not fork over tons of money!! Love the eye contact, hand-shakes, and re-assurances offered by this business. We feel very very comfortable trusting this business with OUR business and our precious cargo--kids!


— Google User Review

I bought my first car on my own from Strong's. The staff registered my car and made sure the transaction was seamless. A little less than a year later my rear brakes were making noises and the staff at Strong's was more than happy to fix them for me. I'd highly recommend this shop to anyone looking for a car or looking to get their car repaired.


— Google User Review

Very nice employees in there


— Google User Review

One of the best "shops" I have been to in CT. These guys are true professionals. I took my 2010 RX8 to have the suspension dialed in for an upcoming autocross session. The guys were very welcoming, and didn't try to steer away from the work like some other shops have (it is a long process, and requires some knowledge especially on cars with multiple suspension adjustments). Not only did they dial in my car to the specs I requested, but they also made suggestions to my settings so that I get a better balance of street and track driving. The service was great, and the guys working on my car were not only professionals, but communicated everything with me. Keep up the good work guys!


— Google User Review

Great service, great employees, highly recommended. I have been going here for years and always experience the best service and care.


— Google User Review

They helped us out when our car broke down up the street. We brought it in and they fixed it under 4hrs. Not only that, they gave us a ride to get food for the kids and brought us home so I could work from home, all without us asking. Fantastic job and much appreciated!


— Google User Review

Top notch work, well organized. Need an alignment, THIS is the place to go.


— Google User Review

Strong's is such an all-around excellent company, that they are full of business even when the economy is suffering...and all other garages are practically empty. I strongly suggest them!!


— Google User Review

I really want to thank the great team at Strong Autocare for taking such great care of my car last week! I contacted the Auto repair manager, Mr. Dan Caless, about my car and sent him a long list of things that needed to be done to my car. I have an older car (2000 Toyota Celica GTS, with 286,299 miles on it--original owner), they treated my car like they were working on a 2016 Ferrari! I needed a ton of work done---4 new tires, 4 new struts, 2 new rear rotors, new rear caliper, 4 new sway bars, alignment and to get the car to pass emissions! The car has not run this well in over 10 years! The car is handling like it's supposed to and the ride is very smooth, even when I hit a bump in the road! I did shop around when I needed this work done and found that Strong Autocare could do all of the work and do at a very reasonable price and quickly and they are FRIENDLY too! They fixed my car, got it to pass emissions and did it the right way. They also explained exactly what needed to be done, why it needed to be done and how much it was going to cost...before they did the work. I have gone to some other garages in the past that I know for a fact, that I was "taken" and I either had work done that wasn't needed or paid way too much for the work that I did need done. I am so happy that I finally found an Autocare Center that I can TRUST! I Strongly (pun intended) recommend this garage to all of my family and friends. Thank you again, to Dan Caless and his team for a job very well done, you can trust, that you now have a new and very satisfied customer! They are going to be a big part of making my car get to my goal of 300,000 miles and hopefully many more!


— Google User Review

Always a helping hand


— Google User Review

The guys are wicked nice and professional, the waiting room is clean and comfortable, and the service is excellent! Will never take my car anywhere else.


— Google User Review

Great customer service, honest group!


— Google User Review

Maybe not the cheapest but, if you want it done right and fixed once then this is where you go!


— Google User Review

Great place to work. Friendly environment.

— Google User Review

Wonderful service in a family oriented environment.

— Google User Review

Best place for car service and repair. Great work for auto body repair.

— Google User Review

Carlos was very helpful and seemed very concerned with some of the issues my vehicle was having. He put me at ease and assured me that he will take care of my vehicle just like if it was his own. Carlos did not disappoint at all. I am back on the road with confidence and assured that my vehicle is in good working order. To be honest the whole staff was amazing. It feels GREAT to do business with a company who puts the customer first. ..Thank You Strong's Auto care.

— Google User Review

Absolutely refreshing to walk into this place and to get great service and a reasonable price. I needed brakes all around and Carlos promptly made sure I was taken care of . 5 star service

— Google User Review

The service was extraordinary. Tom took care of everything and the work was done quickly. As the repair was not covered by insurance, I think the price was fair. My car came back as good as new. It was all shiny, clean, both outside and inside. The Best!!

— Facebook User Review

I cannot say enough good things about this shop. Didn’t think any business like this even existed anymore, family owned and still truly care. I got into an accident at the beginning of March after having my brand new car for one week, and the Nissan dealer referred me to Strongs. Tom was so extremely nice on the phone when I first called, made me feel reassured they would take care of it and got me in within a few days (only delayed bc the insurance company made the appraiser come first), then the manager Carlos offered to drive me back home after I dropped my car off, 30min drive, so I didn’t have to take an uber. In the midst of the repair they of course found additional damage, including to the radiator which was nowhere to be found in the entire country. Carlos got on the phone and started calling every dealership, tracked down the one and only radiator in the whole country, and left at 5am to make the 2.5hr each way drive to Mass to get it. I have my car back tonight and they did a beautiful job. Had I gone anywhere else where they did not put in this effort, I may have not had my brand new car back for 6 months. I am so grateful to this place!!

— Google User Review